Brothers Sports Zone
Terms of service
01 Bookings
A booking is confirmed only after the turf verifies your advance payment. Selecting a slot holds it for five minutes; if payment is not submitted within that window the slot is released for others. Slot prices are set by the turf and may differ between time slots and days.
02 Payment
Payment is made by sending the advance amount to the turf's bKash or Nagad number and submitting the transaction ID during checkout. The remaining amount is payable in cash on arrival. Bookings pending payment verification remain reserved until an administrator confirms or rejects them.
03 Cancellation by users
You may cancel a booking from your dashboard while it is still awaiting payment verification. Once a booking is confirmed, you can no longer cancel it. Advance payments are not refunded when you cancel.
04 Cancellation by the turf
The turf may cancel any booking, for example for maintenance or events. If the turf cancels a confirmed booking, you get a full refund.
05 Conduct
Bookings are personal. Please arrive on time; slots start and end exactly on schedule. The turf reserves the right to refuse service for misconduct or repeated no-shows.
06 Accounts
You sign in with your phone number and a 4-digit PIN. Do not share your PIN. There is no self-service reset; contact the turf if you forget it.